Who turns up
Ronnie does. There is one mechanic and one van, so the person you speak to on the phone is the person who arrives, looks at the car and does the work.
You are not booking a slot with a service desk and hoping the job reaches whoever is free. You get one mechanic, on your drive, with his name on the side of the van and a Google profile he cannot hide from.
His listing on Yell puts him at twelve years and more on the tools. What the reviews show is the range that comes with it: timing chains and injector valves on one car, rear suspension on an Evoque, brake pipes, water pumps, alternators, gearbox oil. People come back for the fourth and the sixth time, which is the part you cannot fake.
Working out of a van rather than a workshop has a limit and it is worth being straight about it. Some jobs need a ramp, and if yours is one of them he will tell you that on the phone rather than after two hours on your driveway.
The van
What people keep saying
This is the 6th time Ronnie has been out to carry out work on my car over the last couple of years. This time round it was a full overhaul of the rear brakes replacing all parts. Initially I asked him to replace the complete handbreak cable
Literally only mechanic I trust now. Was told by 2 other garages to sell the car I'd bought because it needed a new engine and it would cost a bomb to repair, took it to Ronnie and he swapped the timing chain and injector valves, did an oil